Amazon Alexa Echo Dot con reloj (5.ª generación) | Parlante inteligente con reloj| Blanco más 1 foco inteligente

60 valoraciones en Amazon Alexa Echo Dot con reloj (5.ª generación) | Parlante inteligente con reloj| Blanco más 1 foco inteligente

1. Valorado con 3 de 5

   Kenneth Fritchman – agosto 9, 2024

   3.0 de 5 estrellas

   Do Not Buy……Edit:July 21, 2024

   I purchased my Echo 5th Generation with Clock to replace the 4th Generation that wouldn’t remain connected to my internet. I purchased this Echo device on December 27, 2023. Less then 7 months (July 8, 2024) this device suddenly started doing the exact same thing. I have tried doing a complete factory reset and it stays connected for a few hours only to be completely unresponsive. I am done buying Amazon’s Echo products. I still have three other, much older, models that are still working after many years. But the last two generations have been a complete waste of my hard earned money. Never AgainEdit: I have changed the 1 Star Review to a 3 Star Review. As suddenly as this device started malfunctioning it, surprisingly, started working properly. After leaving it unplugged for over 24 hours, I powered it back up. I then performed another hard reset and asked Alexa if there were any new updates. After about 20 seconds of spinning, blue light activity she responded that there were no new updates. This was about two weeks ago and, so far, there have been no issues…so maybe there was an update that wasn’t acknowledged. I still don’t trust it. I have reconnected my old analog radio/alarm clock and set it for those occasions when I absolutely have to get up. I’m still disappointed in this product and will likely not replace this with another Echo device.

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2. Valorado con 3 de 5

   kaytr – agosto 9, 2024

   3.0 de 5 estrellas

   Great until it’s not

   Bought this at the very end of November 2023. 5th gen. Needed the clock so as a present for hubby bought it for him as surprise. Even though it was preset to our system (Eero router, etc., Echo Show, plus security system), it hooked up and then immediately unhooked. Couldn’t get it to rehook to the system, nor would it change time zones. One problem after another. Starting after the first of the year, starting having all kinds of problems with it. I’m told my warranty – remember I ordered and received it 11/30/23 – expired March 4, 2024. That’s your warranty. I started in April trying to get it to continue being what it said it was – a WiFi extender – to work again. Nope, it would not. 45 days later, after many, many emails with tech support, many, many calls to Amazon, they decided to “make an exception” and send me a replacement which was refurbished. One rep told me I was getting a refurbished device because it wasn’t coming from the warehouse and he was positive of that. I not only received a refurbished device but it was the 4th generation, not the 5th generation that I had. It did the same issues as my original one but wouldn’t even stay connected to my system. I was told to keep that unit and reorder another device and send it back (my original one) and they would credit me. The device I had bought when they had their Thanksgiving sale so this device is $20.00 more -lugs the one to keep the 4th gen that wouldn’t work, of course was shipped without a cord and I still had the problem of Amazon charging me if I didn’t send my original back within 30 days because they had sent me a non-working device that wasn’t even equivalent to what I had. So now I’m out $59.00, more dollars, have two defective units, one completely unworkable, even tech support could not get it to work – the original – so if you want a device that has a 60 day warranty and a hope that it continues to work, then by all means purchase this unit. There is a reason, Amazon had only refurbished units for sale for a while. Plus CSR only offered a 15% discount for a new one, and the website had a 20% trade in, that I tried to use when I broke down and ordered a new one, but when I selected that offer/option, it only pulled up a blank screen and went no further. All my other devices were working fine. This one never did. One of the most disappointing and frustrating experiences I have ever had with Amazon, and I have spent thousands of dollars with them and have their credit card to be treated the way they have with this device. So buyer beware. Let’s hope yours works. By the way, I purchased the extended warranty this time, for what good it will get me. Good luck! Works til it doesn’t.Update – ordered another new Echo Dot with clock. Also ordered another WiFi extender from Ring that matches my mesh system. Before I installed the new extender, (because it was suggested), Brian with Tech Support called as promised and got all of it back up to running. It seems my system between the two different platforms (needed) had some “garbage” in my connection that needed to be resolved. Simple restart was required and all was as it should be. After installing the new extender near the new Echo Dot with clock, the internet extender function on my new Dot was no longer needed so the larger extender disabled automatically the WiFi extender on the Dot. It also sent and posted the reason why it had disabled the WiFi extender capabilities and if I moved it further away the capabilities of WiFi extender would/could be enabled again. All in all, both of my Echo Dots with Clock are back up and working correctly and seamlessly again. Love it all over again.

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