Amazon Alexa Fire TV Stick 4K Dispositivo Streaming

60 valoraciones en Amazon Alexa Fire TV Stick 4K Dispositivo Streaming

1. Valorado con 3 de 5

   SilverHand – julio 2, 2023

   3.0 de 5 estrellas

   A little buggy from time to time.

   I have experienced various issues with this Amazon Firestick. I am using it with my 2019 QLED Samsung smart television. Initially I had issues with the firestick pairing with my 2 echo 4 speaker’s through Alexa for home theatre. Amazon support was hit and miss with troubleshooting options. The Amazon support team are fantastic but just like anything else when your trouble shooting an issue, after asking questions, start with the easiest troubleshooting option first. Amazon wanted me to unplug my router, echo speakers and television to fix communication issues on my LAN (local area network). While Google is an excellent source for troubleshooting options, Ticketing and good documentation saves time. Here’s a list of issues I have had to resolve myself and some trouble shooting options you might not find on the internet. Completely yellow screened with no functionality available, loss of connection with echo 4 speakers losing surround sound suddenly, not turning my television on with proper voice command, trouble loading videos from various apps at times, some pixelation in streaming even with a Gb download speed. I didn’t have pixelation issues when I connected television to router with Ethernet cable so I know it’s not traffic. Probably a frame or two being dropped (UDP packet). First off I am computer savvy and have certifications in Networking and I.T. Support. I actually know how the data is traveling across my network from the physical layer to the application layer. Ok, the absolute first trouble shooting option you should try when having issues with your firestick of any kind is to simply restart your fire stick through the settings menu on your firestick device. Simple and works most of the time. If yellow screened, hold down circle inside ring (select button) on firestick controller and the play/pause button together for 10 seconds. This will reboot your firestick. If sound is not coming through blue tooth speakers while using firestick the first thing you should do is the simplest trouble shooting option available which is to navigate to a different HDMI port then back again and this will fix the sound issue by re-establishing the connection with Alexa home theatre to firestick. As far as television not responding to command to turn on through Alexa, there’s no solid fix that’s quicker than just using the remote but the command will work from time to time. Don’t clear your cache if these steps work. Cache’s are memory and remembers a short list of actions that are used frequently allowing for quicker data transfers. Some devices have 3 different levels of cache. There is a lot of information being transmitted between these devices all the time. If any data in the IP data gram is corrupted the packet will be discarded. The packet in this case is whatever command your trying to perform. You could fill a book with the binary code being transmitted through commands and streaming in a day, it’s insane. Computers only speak with states of on and off or ones and zeros. Unlike wired connections which uses electricity, Bluetooth uses radio waves to transmit data to router before continuing as normal across your network. So interference can be problematic with these devices. Bandwidth is allocated for this reason. Doesn’t mean it’s always perfect. Would I recommend this firestick to a friend? I would if they know a lot about computers and networking because I feel the buggy issues and lack of proper tech support could turn them away from using it regularly. I would buy this item again myself because I understand the technology and the troubleshooting options that I use are easy enough. I know that if Amazon would suggest these options for trouble shooting first then document both success and failures through trouble shooting for future calls. People wouldn’t have to be on the phone with an Amazon employee for 45 minutes unplugging everything while a stranger wants to connect to your computer making everyone feel uncomfortable, wasting company and customer time. Think about it, 45 minutes a call per customer for same issue everyday would get expensive fast for the company. I mean, that’s probably $15 a call for Amazon. That’s if Amazon isn’t farming out there customer support for flat rates in which case only the customer suffers when it could be fixed by putting these simple troubleshooting techniques in the script. Documentation saves money and headaches. Don’t unplug everything, that’s like your car not starting so you buy a new engine when you only needed a new battery.

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2. Valorado con 3 de 5

   Mark R. Wietstock – julio 2, 2023

   3.0 de 5 estrellas

   Basically “zero” onboard memory/storage space (but see update).

   This is my first experience using one of these Firesticks … we got it specifically to allow us to download/use game apps like Jackbox on our spiffy new “ultra everything” QLED TV, without having to connect or “broadcast” from a laptop or other external portable device. So far, it’s working great for that, and I’m beginning to appreciate all the apps and access/content it adds to an already impressive lineup of stuff that came with our TV. A lot of the apps are duplicative, but a few aren’t, and those ones are nice add-ons. My only criticism is the ridiculously limited amount of onboard memory storage it comes with. 6GB? Are you freaking kidding me? The OS and native apps literally consume half of that; we downloaded ONE Jackbox “party pack,” and there went the remaining storage space in the Stick. Fortunately, I quickly figured out that you can add an external drive through use of a specialized splitter cable and external USB drive (sold separately), and then use the settings tools in the Stick to format/incorporate the drive into the Stick’s “internal” memory. As tiny and cheap as memory has become for manufacturers to add to such devices, I’m baffled as to how/why Amazon wouldn’t just put a LOT more memory in these things from the get-go, and not make its customers resort to third-party cables/memory resources to make the gizmo function in ways most of its users want/expect it to. Last thing I would say is, make sure you take the time to download and install all available updates when you first power up/install the Stick, and keep checking for new updates at least once a month. Mine’s a brand new 4K Stick, yet I had to go through 6 or 7 update cycles before finally getting to the screen that says, e.g., “your software is up to date.”11/24 update: In my initial review, I indicated there were tools present in the OS for the Stick that allows the user to add external memory. That was based on a YouTube tutorial on the process I saw before I actually got the cable/memory required to do it. Once I got those and tried it, I discovered that these essential tools have been REMOVED from the OS on the 4K Smart Stick! After TWO HOURS on a chat with Amazon tech support, I was finally told, e.g., external memory/drives “can’t be used” with the 4K Stick, which begged the obvious question: Why the h*** is Amazon selling these things (AND many FireStick-compatible games) without giving customers either: 1) FAR more onboard memory for app storage, or 2) tools that allow SIMPLE formatting/use of external/third party memory/drives? The chat tech was at such a loss for an answer to this question that she offered to refund me on EVERYTHING: the Stick; the OTG cable adapter; the USB thumbdrive, AND the 2 “Jackbox Party” games I had already bought. I took the refunds on everything but the Stick, and fumed for another day, convinced there HAD to be a way to add the USB memory. Well, I’m here to tell you, I KEPT searching, and found that there IS another way, but far more complicated than the method I THOUGHT I’d be using when I ordered the expansion memory and required adapter. I found another, excellent video on YouTube created by an English lady that shows how to do it, step-by-step, by downloading a DOS-based “shell” app that allows you to use the FireStick remote to communicate with the FireStick OS through a series of DOS commands, telling the OS to incorporate your external drive/memory into “system memory” for the Stick. You can’t “see” the new memory/drive in the OS settings/storage menu, but I’ve now confirmed that it IS there for storage of any new apps/games you download, all the way up to the maximum available memory on the new drive, in my case, 256GB … far more than enough for my needs, and ensuring I’ll never have this problem again for the service life of the Stick. I’m now entirely happy with the performance of this device, but still fuming that Amazon, either by intent or sheer stupidity/neglect, put one of its long-time, loyal Prime customers in the position of essentially becoming a developer/programmer in order to make one of Amazon’s flagship products work as it should. One more star off for this, with the remaining three representing, e.g., otherwise good product; good “try” by tech support to answer my questions about what was going on, and (so far) great performance of all the apps/functions we’re currently using on this FireStick.

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